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  1. IT Operations Support Associate

    The IT Operations Support Associate is an essential part of the IT Operations Team responsible for operating and monitoring computers, computer-related hardware/software, WAN/LAN infrastructure and providing first level support of reported issues. This role will collaborate with internal and external users and will be exposed to a variety of technologies to include networking, basic Windows and Unix Administration. Our Data Center is a 24X7 operation running 365 days a year. Essential ...

  2. Mainframe Communication Systems Programmer

    The Mainframe Communication Systems Programmer is responsible for advanced technical work involving the installation and maintenance of communication hardware/software components in z/OS operating environments, including in depth analysis and design of the Communication Network Infrastructure.Essential Responsibilities Perform installation, maintenance and life cycle management of VTAM, TCP/IP, NetView and related communication products. Evaluate, select, install, maintain, document, deploy and ...

  3. Technical Services Specialist I

    The Technical Services Specialist I provides moderately complex technical support to internal and external clients through phone, email and chat interactions to ensure customer satisfaction, retention and revenue growth. Associates may be assigned to support a specific type of technology or to a pool of customers or to a specific customer base for support and/or data transfer, connectivity and transaction processing. This position may respond to service tickets, inbound emails and phones calls and ...